Where is the QWC?
Our main office is in 316 Kimpel Hall. We also have tutors working in our Mullins Library Satellite. For maps of our locations, click here. During the summer, tutors work only in our Kimpel Hall location.
Do I have to make an appointment?
Yes, our tutors work by appointment. Although our tutors stay booked most of the time, students are welcome to drop by the center to ask about open appointment times. Sometimes tutors have openings and students are able to walk in for help. However, we strongly recommend making an appointment in advance.
What if I need an appointment on a day when all of the tutors’ schedules are full?
You can join the waiting list. Once logged in to the scheduler, click the clock icon located above the day you would like to join the waiting list. A pop-up window will open and prompt you to enter your information. You may select email or text message notification. The system will not automatically create an appointment for you, but you can log on to the web-based scheduler and schedule the open time.
What happens during a normal appointment?
What happens during a writing conference depends on you, the writer, and on the type of project you’re working on. Most appointments do follow a similar format.
First, your tutor will ask you some common questions:
- What are you working on?
- When is the project due?
- What are your major concerns?
- Are there any parts of writing that are especially challenging?
The next stage of the conference will depend on where you are in the project. If you’re just starting, your tutor will work with you to brainstorm ideas. The two of you might also work on outlining your paper. Your tutor will ask questions about which of your ideas you want to present first, second, and so on, and why you think that order will work best.
If you have a written a complete draft, the tutor will read what you have written, or you may choose to read the draft out loud. Together, you’ll discuss the work as a whole. Have you fulfilled the assignment prompt? Does it make sense? Is it organized logically? Have you provided enough support for your ideas? Where will the paper go next?
If you are pleased with the paper’s overall logic and decide that you have developed your ideas fully, your tutor may help you to identify patterns of grammatical error in your work. The tutor can explain how to identify and correct the errors and avoid making similar mistakes.
What should I bring with me?
We suggest that you bring the assignment description or guidelines from your instructor; outside sources that you’ve used or plan to use; notes you’ve taken for the project; and brainstorming, outlining, or drafting work you have already completed.
I need to turn this in this afternoon. Can someone look it over for me?
You are welcome to work with a QWC tutor at any point in the writing process.
Revising a paper takes time. Please allow time for meaningful revision between your writing conference and the deadline for submitting your paper. Visiting a tutor several hours before your paper is due is not a productive revision strategy.
We do not proofread papers or “fix” student grammatical errors. If you need help with grammatical issues, again, plan to come in advance of your paper’s due date. Our tutors will help you to identify prevalent patterns of error in your writing. Once identified, we can teach you strategies for identifying a particular error and the way to correct that error in your writing. We’re happy to help with grammatical issues, but we want our clients to understand that our purpose is educational and that learning how to identify and correct grammatical errors takes time.
I have a quick question. Can I just drop in?
You may drop into the QWC to ask a quick question, but we cannot guarantee that a tutor will be available to assist you. Remember, you can always check tutor availability by logging on to our web-based scheduler.
What happens if I have to cancel an appointment?
Canceling an appointment is done through the scheduler. Log on to the schedule. Click on your appointment. When the appointment box opens, scroll to the bottom of the form and click “Cancel This Appointment.” We strongly recommend that students cancel appointments at least 8 hours in advance. When students cancel appointments at the last minute, no time is left for another student to book the open time and come to the center. Last-minute cancellations show disrespect for one’s fellow students. Students who regularly book appointment time and cancel within a few hours of the appointment will be invited to our offices for counseling.
Do I have to have a finished draft?
No. QWC tutors are happy to help you at any stage of the writing process. You can visit us for help understanding an assignment, searching for sources, brainstorming, and planning your work.
Your tutorial will be more productive if you bring all materials you have collected or created for your project: instructor’s assignment description, source materials, notes and outlining, and a draft of your paper.
Can you proofread my paper for me?
QWC tutors will not proofread your work. Doing so would be a violation of the University of Arkansas’s Academic Integrity Policy, found on page 36 of the 2012-2013 Catalog of Studies. Having a tutor fix all your sentence-level errors for you would misrepresent your abilities as a writer. The QWC takes care to maintain the trust placed in us by instructors. We guarantee that you will leave the QWC having accomplished work that reflects your own ideas and writing skills.
We are happy to examine your work for patterns of error and to teach you how to correct and avoid those errors in the future. We also provide a number of quick guides to grammatical concerns, such as parallelism and comma use. You can find these handouts on our site under “browse our handouts.”
How many appointments can I have per day? How many appointments can I have per week? How many times can I get help with the same paper?
You may have one 30-minute or one 60-minute appointment per day, and three appointments total per week.
You can submit your response to the same assignment up to three times. You must revise the document between meetings, and you cannot submit the same version of a document to more than one tutor. If you are working with a tutor on your thesis or dissertation, please discuss this concern with your tutor during your initial meeting.
What kinds of appointments does the QWC offer?
The QWC offers both face-to-face and online tutorials. In a face-to-face tutorial, you can work with a tutor on almost any writing-related issue, including brainstorming, planning, and searching for sources. You and your tutor can have a conversation about your ideas and how to craft your paper successfully.
We have both online email tutoring and online chat tutoring. Online email tutoring offers you convenience because you upload your paper and do not have to meet the tutor online. The tutor provides written feedback in the margins and returns the paper by email. Online chat tutoring is a live online meeting. You and the tutor meet in a virtual room with a live audio feed. The tutor opens your paper in the MS Word application share, and you can revise the paper during the tutorial. Chat tutoring is a valuable tool when you need assistance with clarity, sentence grammar, formatting, citations, and talking through ideas and brainstorming.
Can I borrow grammar and style books from the QWC?
You may sit in the QWC and use our books, but you may not take them out of the center. We also offer more than forty handouts covering a variety of grammatical and rhetorical topics, such as comma usage, developing a resume, and citing sources. You can download them here.