Policies

Eligibility for Tutoring

You must be a student currently enrolled in University of Arkansas classes to be eligible. The QWC is now funded by student tuition, paid by all enrolled in University of Arkansas undergraduate and graduate courses. We limit service to current students.

If you have graduated from the university, are a former student of the university, are an individual related to an enrolled student, or are a university staff member not enrolled in classes, you are not eligible for tutoring services. The service is limited to students currently enrolled in courses that appear on the University of Arkansas Schedule of Classes.

Students currently enrolled in courses may receive writing help for University of Arkansas courses. Students taking a course at another university or college may not use the Quality Writing Center for help in a course at another university or college.

If you are on campus during the summer, are not enrolled in summer classes, but have enrolled in fall coursework, you are eligible for tutoring assistance, but only when working on a personal statement or a scholarship essay.

Writing tutors do not proofread faculty or staff documents. Writing tutors do not perform services for individuals not associated with the university.

Appointments

The QWC would like to assist as many students as possible. In order to provide the best service we can, please remember the following:

  1. One 30- or 60-minute appointment per day, three per week.
  2. Online email tutorials must be 60-minute appointments.
  3. Online chat tutorials must be 60-minute appointments.
  4. A version of a paper may be submitted to one tutor for online email tutoring or for online chat tutoring. You may not submit one draft to two or three tutors. After you receive the tutor’s feedback and revise your paper, you may resubmit–but only after you have revised your paper.
  5. Please be on time. If you do not show within ten minutes of your appointment time, your appointment will be marked a “no-show” and your time given to another student.
  6. If you no-show three (3) times in a semester, your appointment privileges will be suspended for the following full semester. You may write an email requesting that privileges be restored.
  7. If you are unable to keep your scheduled appointment, please cancel it on our web-based scheduler. Log in to the schedule and click on the appointment. Scroll to the bottom of the appointment box and click Cancel This Appointment. If you need help, call 479.575.6747.
  8. We ask that students cancel their appointments at least 3 hours in advance. We may request a meeting to discuss appointment privileges with a student who regularly cancels a short time before appointments.
  9. You may not use another student’s account to make an appointment and receive tutoring.
  10. You may not allow another student to use your account to receive tutoring.
  11. You may not use the online tutoring service to upload documents for other writers.
  12. You may not use the online or face-2-face tutoring service for help with a document in a course you are taking at another college or university.
  13. Before you make a tutoring appointment for help with a take-home exam or with any other assignment that has explicit instructions to work independently, you must check with your instructor. Included among Level One Violations listed on the provost’s Sanction Rubric is “[c]ollaborating on laboratory work, or other assigned work when instructed to work independently.”

Academic Integrity

Students visiting the QWC are expected to comply with university policies regarding academic integrity. Please refer to the full guidelines found at the provost’s site. Writers should acknowledge sources for ideas and arguments not their own. Unless students ask for help with avoiding plagiarism, QWC tutors will presume that session time should be spent on other writing issues. Therefore, a student who visits the center for 60 minutes while drafting should not presume that the finished paper he or she submits to an instructor has no plagiarism problems. Again, students with plagiarism concerns should schedule face-2-face appointment time to address specifically this important issue. Through tutorials and handouts, QWC staff can help writers learn skills for incorporating outside sources and providing proper documentation.

Conduct

The Quality Writing Center expects students to respect the rights of others.

Use of Cell Phones in the QWC

While here, please be respectful to QWC tutors and student clients by turning off your cell phone.

What We Do and Don’t Do

Our services do not include proofreading your paper for you. Our tutors can help you learn how to revise and proofread your own work. For a complete description of how we can help, see our “What We Do” page.

Questions

If you have questions, comments, or suggestions, please contact QWC Director Bob Haslam (rhaslam@uark.edu).