Eligibility for Tutoring

You must be a student currently enrolled in University of Arkansas classes to be eligible. The QWC is now funded by a student fee, paid by all enrolled in UA undergraduate and graduate courses. Therefore, we restrict service to students paying the fee.

If you have graduated from the university, are a former student of the university, are an individual related to an enrolled student, or are a university staff member not enrolled in classes, you are not eligible for tutoring service. The service is only available to students currently enrolled.

Appointments

The QWC would like to serve as many students as possible. In order to provide the best service we can, please remember the following:

1. One 30- or 60-minute appointment per day, three per week.
2. Online tutorials must be 60-minute appointments.
3. A version of a paper may only be submitted to one tutor for online tutoring. You may not submit one draft to two or three tutors. After you receive the tutor’s feedback and revise your paper, you may resubmit–but only if you have revised your paper.
4. Be on time. If you do not show within ten minutes, your appointment will be marked a “no-show” and your time given to another student.
5. If you are unable to keep your scheduled appointment, please cancel it on our web-based scheduler. Log in to the schedule and click on “Control Panel,” which appears in the top-left corner of the page. Find the section labeled “My Reservations” and click “modify/edit” next to the appointment you would like to cancel. A reservation form will appear in a pop-up window. Click “Cancel this Appointment” at the bottom of the window. Call 575-6747 if you need help.
6. If a client makes and cancels twenty (20) appointments, we will suspend that client’s account for one full year. When the client’s account is renewed, the client will only be allowed to cancel two (2) appointments before the account is permanently revoked.
7. If you no-show three times in a semester, you will lose your center privileges for the remainder of the term.
8. If you make an appointment under another student’s name and account, your privileges will be revoked and your case referred to the Office of Community Standards and Student Ethics.
9. If you allow another student to make an appointment using your name and account, your privileges will be revoked and your case referred to the Office of Community Standards and Student Ethics.
10. If you make an appointment for online tutoring using your account and upload a document on behalf of another writer (a document written by someone other than you), your privileges will revoked and your case referred to the Office of Community Standards and Student Ethics.

Academic Integrity

Students visiting the QWC are expected to comply with university policies regarding academic integrity. Please refer to the Academic Integrity Policy found on page 401 of the 2011-2012 UA Catalog of Studies.  Writers should acknowledge sources for ideas and arguments not their own. Unless students ask for help with avoiding plagiarism, QWC tutors will presume that session time should be spent on other writing issues. Therefore, a student who paid a 60-minute visit to the center while drafting should not presume that the finished paper he or she submits to an instructor has no plagiarism problems. Again, students with concerns regarding plagiarism issues should schedule appointment time to address specifically this important issue. Through tutorials and handouts, QWC staff can help writers learn skills for incorporating outside sources and providing proper documentation.

Conduct

The Quality Writing Center expects students to respect the rights of others. Responsible conduct is required. Individuals who engage in unacceptable behavior may lose their center privileges and be subject to university disciplinary action.

Use of Cell Phones in the QWC

Please be respectful to your tutor and to others working in the QWC by turning off your cell phone during your tutoring session.

What We Do and Don’t Do

Our services don’t include editing or proofreading; however, our tutors can help you learn how to revise and proofread your own work. For a complete description of how we can help, see our “What We Do” page.

Questions

If you have questions, comments, or suggestions, please contact QWC Director Bob Haslam (rhaslam@uark.edu).